Getting Email Attachments in a SPAM Littered World
A few folks have written Laura in the past weeks asking about why they haven't gotten the embroidery designs as attachments to their emails. Almost all have stated that they've followed the directions on Laura's Complementary Designs page. Still, some of you are getting the emails directing you to this newsletter, but not the embroidery design attachments that are sometimes included. If you're one of these people, there are still a few things you can try.
Some Internet Service Providers (ISP) will block email file attachments that either fall into a known suspicious or an unknown category, in an effort to protect their customers and themselves from malicious hackers. In the PC world, the former category includes files with extension such as bat, com, exe, vbs, doc, xls, and ppt, to name just a few. By the nature of their file extension it's more economical for an ISP to disallowed and removed them emails than to scan each one for known virus profiles . In the later category, binary files such as embroidery designs, that are not readily recognized can be disallowed and removed simply because they are different. Unfortunately, in the latter case, it's been proven that you can't even trust some know file formats such as the security that was made public some month ago with IE and JPG files.
Still, there is somethings that you can try. You might try adding the Laura (Laura@LaurasSewingStudio.com) to your email address book. If you use a web browser based email account like Yahoo!, MSN, or Hotmail, adding the email address to your address book will sometimes resolve the issue of receiving the attachments. Of course, not everyone uses the same email program, so if you not certain how to add someone your address book, Continental Airlines has put together a nice tutorial on how to do so on many of the favored email programs.